Everything we do - from recipe development to packaging to customer service - is designed for pick up and delivery. This means we can focus on providing the highest quality and most consistent food experience to all of our customers, whether picking up from one of our kitchens or at home on the couch watching Netflix.
Our core values are:
Customer Trust
Our core product is not actually food - it’s trust. In a world of limitless options, trust is what distinguishes a brand that’s clickbait from one that will be around in 100 years. Much like your favorite neighborhood restaurant, we care deeply about hospitality. We also think technology has an incredible power to drive hospitality and enrich our relationships with our customers - even when we’re not meeting them in the same physical space.
Net Positive Impact
The answer for tomorrow’s food challenges is not more Big Macs. We recognize that delivery is often not the most sustainable way to eat our meals, but we’re working hard to make it better. From our ingredient choices and emphasis on plant-based options to our vendor partnerships and our eco-friendly packaging, we are constantly thinking about ways we can reduce our environmental footprint and help support a better tomorrow.
Clean Food Worth Craving
At the end of the day, nothing matters unless our food is exceptional. We invest deeply in R&D to create unique, healthier versions of traditionally unhealthy foods. (For example, we spent over two years to perfect our low carb cauliflower wings!) While every Salted brand caters to a different dining occasion, what unites them is a commitment to using only real, high quality ingredients and meals that leaves us feeling great .
Constant Improvement
We believe that there are always opportunities to improve, and the best way to find those opportunities is to build with our customers in mind and listen intently to their feedback. Every day is an opportunity for us to be better as a company and support a more sustainable, a more delicious, and a more joyous future for all of us. And eat some great meals together in the process.
